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What is Virtual Librarian Live, instant chat service, and how do I use it?

438 views   |   51   52   |   Last updated on Jan 26, 2017    Membership Library Building Academic Support Finding Resources Accessing Resources Library Account Fines

 

Virtual Librarian Live is an instant chat service that allows you to chat directly with a member of library staff and get an immediate response to your enquiry.

To use the service simply visit the Library's Contact page and look for the chat box on the home screen.  If virtual librarian live is online you will see the image below: 

Simply click on the image to launch the chat window.  Then just ask us a question, or say hello and we will be right with you.

If Virtual Librarian Live is offline then you will see the image below:

You can email your enquiry to library@roehampton.ac.uk