Library FAQs

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Why can’t I download an e-book? 

261 views   |   10   10   |   Last updated on Jan 27, 2017    Finding Resources Accessing Resources


You should be able to download an e-book if you are logged in to the Library Catalogue My Account and the e-book is part of the Library collection. You can find an illustrated guide to searching the Library Catalogue here.

Please note that a few publishers allow you access to the online resource but not to downloading, this would be specified once you clicked on the e-book itself.

You can also view see our guide to troubleshooting online resources here.

If this does not answer your query or solve the problem, please click here for options of what else we can do to help you.