Library FAQs

Find what you need in our searchable FAQ.

Why can’t I download an e-book? 

370 views   |   11   10   |   Last updated on Apr 12, 2019    Online Resources Finding Resources Using Resources


You should be able to download an e-book if you are logged in to the Library Catalogue My Account and the e-book is part of the Library collection. There is an illustrated guide to searching the Library Catalogue on our Library Tutorials page.

Please note that a few publishers allow you access to the online resource but not to downloading, this would be specified once you clicked on the e-book itself.

You can also view see our guide to troubleshooting online resources.