Library FAQs

Find what you need in our searchable FAQ.

What can I do if I cannot find an answer to my query through the FAQs?


If a solution to your query is not found through the FAQs you might want to try some of the following alternatives. In order to help you appropriately please provide us as much information as possible.

  • Try our Library Chat Service which is available from the Library Contact page
  • Come to the Library Welcome Desk, where we can help you in person
  • Call the Library on 020 8392 3770
  • Email your query to